Humanistic psychology has a way to describe things in very long and broad manners that might sell a lot of books to schools, but contain very little practical information.

Also, they often use specific terms that can mean one thing in psychology but means something completely different to anyone in any other field, who have not studied the exact psychology book that they’re referencing.

It’s a lot simpler than described on wikipedia, and you do not have to discuss feelings with your co-workers.

The point of including your own feelings in the sentence is to turn to the topic away from fruitless chasing of logical arguments where there are none or they are irrelevant. It’s about taking personal ownership of the problem, so that you don’t claim that it is the other persons problem, even if they are the one who needs to do something in order to solve it.