Comment on Proton Mail Suspended Journalist Accounts at Request of Cybersecurity Agency

• kadup@lemmy.world ⁨2⁩ ⁨hours⁩ ago

  Fair enough, I can’t prove that it would be different so my argument isn’t a hard argument at all.

  But personally, I do strongly suspect Proton’s reaction would be very different, or at least very variable. If you look at their subreddit, half of the time people report they do an amazing job and help them… and half of the time they do incredibly user hostile things. A coin toss, basically.

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  • artyom@piefed.social ⁨1⁩ ⁨hour⁩ ago

    Can you provide an example of "user hostile things"? Other than complying with law enforcement as little as humanly possible?

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    • kadup@lemmy.world ⁨46⁩ ⁨minutes⁩ ago

      Users paying for the Unlimited or even the lifetime subscriptions, that were sold under the promise of all access to their services, now need an extra subscription to use their new LLM chat box, Lumo. Which is just a very bad wrapper around Mistral, messing up simple tasks like properly rendering Markdown for mathematical formulas.

      Linux users, despite being a very important part of their user base, have zero official tools for Proton Drive syncing. No problem, because Proton Drive supports Rclone, right? Well, support was removed for no good reason and with no official explanation, leaving Linux users limited to the very problematic and slow web UI.

      Proton Mail users frequently have their accounts locked for no reason whatsoever, other than vague statements about the ToS.

      More examples needed?

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      • artyom@piefed.social ⁨34⁩ ⁨minutes⁩ ago

        that were sold under the promise of all access to their services, now need an extra subscription to use their new LLM chat box, Lumo

        They still have access to all of the services they were promised, and many more.

        Linux users, despite being a very important part of their user base, have zero official tools for Proton Drive syncing.

        I really don't think that can be considered as "user hostile". It's not like they had it and took it away later. A con? Sure.

        Proton Mail users frequently have their accounts locked for no reason whatsoever, other than vague statements about the ToS.

        Sauce?

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