In the past Proton stated that they only act on claims from legitimate law enforcement with a court order. Now they acted on some organizations request.
If Protons own mechanisms for detecting malicious use trigger, yeah, they should suspend the account and investigate further, but not from a third party that has zero authority.
Comment on Proton Mail Suspended Journalist Accounts at Request of Cybersecurity Agency
artyom@piefed.social 5 weeks agoYeah I mean what's the alternative? Just allowing ALL Proton accounts to continue to be abusive until proven otherwise? How do you think that would impact not only the company but also the users/customers of that company? They were temporarily suspended, and reinstated after investigation.
bigchunga@feddit.online 5 weeks ago
artyom@piefed.social 5 weeks ago
They weren't acting based on law, they were acting out interest for themselves and their users. Letting people use Proton accounts for nefarious interests doesn't benefit anyone.
kadup@lemmy.world 5 weeks ago
Would this sequence of events have happenned if it was an average joe nobody cared about, rather than a public outcry?
artyom@piefed.social 5 weeks ago
I don't know. But I don't think there's any legitimate reason to rule that out.
kadup@lemmy.world 5 weeks ago
Fair enough, I can’t prove that it would be different so my argument isn’t a hard argument at all.
But personally, I do strongly suspect Proton’s reaction would be very different, or at least very variable. If you look at their subreddit, half of the time people report they do an amazing job and help them… and half of the time they do incredibly user hostile things. A coin toss, basically.
artyom@piefed.social 5 weeks ago
Can you provide an example of "user hostile things"? Other than complying with law enforcement as little as humanly possible?