I may be wrong here, but does it really make sense when you can’t actually prove the misuse did or did not happen? Say, you suspect phishing, then it’s a matter of inspecting a few next e-mails to/from non-proton users to decide if it’s likely happening. On the other hand, when the account is blocked, proton (as long as the claims about at-rest encryption are true) has no way of verifying the claim, since, as far as I’m aware, a user can’t provide them with what they’ve sent even if they wanted to.
Comment on Proton Mail Suspended Journalist Accounts at Request of Cybersecurity Agency
fatalicus@lemmy.world 5 weeks agoYou block then investigate yes.
Just like every other company in existence does it, since the first thing you want to do is stop continued spread/misuse.
HyperfocusSurfer@lemmy.dbzer0.com 5 weeks ago
TigerAce@lemmy.dbzer0.com 5 weeks ago
You’re also arrested when suspected of a crime. If it turns out you were innocent, they will let you go.
First response: stop everything to prevent possible malicious/criminal activity. Then investigate to see if it was the right call. If it was, nice. If it wasn’t: “sorry bud, just doing our jobs. Have a nice day.”
nooneescapesthelaw@mander.xyz 5 weeks ago
Imo this is more akin to a TRO/injunction, you gotta pause it for a second to see if everything checks out before everything goes to shit