Comment on UK government trial of Microsoft's M365 Copilot finds no clear productivity boost
ExcessShiv@lemmy.dbzer0.com 3 weeks agoI was one of the users, these are my observations with my colleagues reactions.
Comment on UK government trial of Microsoft's M365 Copilot finds no clear productivity boost
ExcessShiv@lemmy.dbzer0.com 3 weeks agoI was one of the users, these are my observations with my colleagues reactions.
rebelsimile@sh.itjust.works 3 weeks ago
That’s not what I’m asking. You designed or built something for some users. They didn’t like it, or didn’t use it as you expected. Was your response to change the software or blame the users for not using it correctly?
sugar_in_your_tea@sh.itjust.works 3 weeks ago
That depends on the issue. Sometimes it’s a lack of training, sometimes it’s obtuse software. That’s a call the product owner needs to make.
For something like AI, it does take some practice to learn what it’s good at and what it’s not good at. So there’s always going to be some amount of training needed before user complaints should be taken at face value.
rebelsimile@sh.itjust.works 3 weeks ago
Are you the person (alt) I was asking this of?
sugar_in_your_tea@sh.itjust.works 3 weeks ago
No. Is that a problem?