It’s not a game company. It’s a company period. It sold you something that you’re not able to use.
Comment on (Rant) Don't buy Rockstar games.
Lyra_Lycan@lemmy.blahaj.zone 6 months agoThank you! I didn’t think an ombudsman would be at all helpful against a game company, I should reconsider aha. No Twitter account but that’s good advice!
meliante@lemmy.pt 6 months ago
thejoker954@lemmy.world 6 months ago
Through “no fault” of the company and years after the purchase.
Its not the companies fault he couldnt be assed to :
- Diversify his email addresses in the 1st place
- Update his email address.
When you put all your eggs in one basket, you’ve really got no one else to blame when you then decide to throw the basket away.
meliante@lemmy.pt 6 months ago
Still paid them money and they’re not allowing him to use what he bought.
Wildmimic@piefed.social 6 months ago
But they are also required to make sure noone else gets access to the account, and so it's OPs job to prove ownership of the account - which he can't, or else the situation would have been resolved after Rockstar supports questions.
TWeaK@lemmy.today 6 months ago
Yes but the financial ombudsman regulates financial services.
TWeaK@lemmy.today 6 months ago
You’re right, this is more of an issue with your purchase not being complete. I think your legal remedies would either be through your card provider (probably too late) or civil action directly to Rockstar.