Once I was refusing a return because the customer never paid for the item, I explained how the item wasn’t on the receipt because the cashier made an error in their favor and they never paid for it.
My supervisor sent me to lunch and did the return to get the customer out of the store.
thermal_shock@lemmy.world 7 months ago
Used to be a site called behind the counter, something like that, was stories of a Wal Mart rep doing returns. They’d return anything, summer equipment people used and returned covered in sand, bikes because of flats, etc. with and without receipts they didn’t give a shit. His or her blog was amazing.