About the app thing. The other day I had to download from the Google play store. The app you search for is NEVER the first app in the resulting list. The first slot is always sponsor slot. I consider myself quite tech literate and I have accidentally installed that sponsored app because I searched for an app (with very specific search terms) and without thought selected the first. Google is one step away from that trope of the moving X button to close the ad. It’s infuriating. Now imagine a tech illiterate trying to get an app.
Comment on Lemmy is a tech literate echo chamber
iridebikes@lemmy.world 2 days ago
The average person can’t even download the right authenticator app when prompted. The average person can’t type their password the same way two times in a password change field. The average person does not know how to plug monitors and peripherals into a docking station.
Whatever you think the average skill level is? It’s lower than that. By a lot.
rustyricotta@lemmy.dbzer0.com 2 days ago
iridebikes@lemmy.world 2 days ago
I completely agree. This is infuriating. I have to tell people to NOT download the first one because Google allows the first result to be a fakeware ad. I’ve stopped many people from getting the wrong app.
AeroGlen@lemmy.world 1 day ago
Once upon a time I worked for a company where I would be called with requests like “I can’t work because my computer is broken”. I would go and ask “Where is your computer” and the employee would point to her monitor. I would then press the power button on the monitor and they looked at me like I was a magician. I would point to the actually PC under the desk and say “btw THIS is your computer” and they would stare with confusion and disbelief.
iridebikes@lemmy.world 17 hours ago
Ha! That’s funny because I have a department here with some real… Non thinkers who do the same stuff. They’ll come in, one monitor doesn’t come on. Normal computer stuff. Especially with docking stations. I power cycle the monitor and it comes right on. They swear they did that and that I must just have the magic touch. I even ask them before I walk over whether theyve done that and they are adamant that they did.
I just dont get it. Surely my value in this world is not limited to making sure people get the right authenticator app and pressing monitor power buttons. Smdh.
Sprungles@hilariouschaos.com 2 days ago
You are absolutely right. I completely forgot how dumb people are. Thank you for the reminder. Time to make my distro install itself without buttons and ready their mind to make a user.
Iheartcheese@lemmy.world 2 days ago
I work electronics in walmart and you would be shocked at the questions I get on things like laptops from collage age kids. A very frequent one is ‘if it isn’t touchscreen then how do you work it’. One of my favorite ever was a girl who went down the line asking can you type on them because i need to be able to type. Every time I told her you can type on all laptops but she just kept asking.
I know a huge part of it is some kind of ‘location bias’ because the kids who know something about computers are shopping online or at microcenter or something.
Taleya@aussie.zone 2 days ago
We’re also two generations into those trained to use tablets and phones over all. Locked down, locked out, one USB port and that’s for charging
pfizer_dose@lemmy.world 2 days ago
Oh god that’s horrifying.