Comment on Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster

• papertowels@mander.xyz ⁨4⁩ ⁨weeks⁩ ago

  There is no human element to this implantation, it is the technology itself malfunctioning. There was no damage but the system thinks there is damage.

  Let’s make sure we’re building up from the same foundation. My assumptions are:

  1. Algorithms will make mistakes.
  2. There’s an acceptable level of error for all algorithms.
  3. If an algorithm is making too many mistakes, that can be mitigated with human supervision and overrides.

  In this case, the lack of human override discussed in point 3 is, itself, a human-made decision that I am claiming is an error in implementing this technology. That is the human element.

  I work with machine learning algorithms. You will not, ever, find a practical machine learning algorithm that gets something right 100% of the time and is never wrong. But we don’t say “the technology is malfunctioning” when it gets something wrong, otherwise there’s a ton of invisible technology that we all rely on in our day to day lives that is “malfunctioning”.

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• Ulrich@feddit.org ⁨4⁩ ⁨weeks⁩ ago

  There is no human element to this implantation

  The implementation* itself is the human element.

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