Comment on Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster
Ulrich@feddit.org 4 weeks agoI’m not sure how you can make the points you make, and still call it a “generally brilliant solution”
Because the technology itself is not the problem, it’s the application. Not complicated.
Trouble@lemmy.blahaj.zone 4 weeks ago
The technology is literally the problem as it’s not working
Ulrich@feddit.org 4 weeks ago
There’s literally nothing wrong with the technology. The problem is the application.
Trouble@lemmy.blahaj.zone 4 weeks ago
The technology is NOT DOING WHAT ITS MEANT TO DO - it is IDENTIFYING DAMAGE WHERE THERE IS NONE - the TECHNOLOGY is NOT working as it should
elephantium@lemmy.world 4 weeks ago
The technology isn’t there to accurately assess damage. It’s there to give Hertz an excuse to charge you extra money. It’s working exactly as the ghouls in the C-suite like.
papertowels@mander.xyz 4 weeks ago
Do you hold everything to such a standard?
Stop lights are meant to direct traffic. If someone runs a red light, is the technology not working as it should?
The technology here, using computer vision to automatically flag potential damage, needed to be implemented alongside human supervision - an employee should be able to walk by the car, see that the flagged damage doesn’t actually exist, and override the algorithm.
The technology itself isn’t bad, it’s how hertz is using it that is.
Ulrich@feddit.org 4 weeks ago
Just because THE TECHNOLOGY IS NOT PERFECT does not mean it is NOT DOING WHAT IT’S intended to do. Sorry I’m having trouble controlling THE VOLUME OF MY VOICE.
phutatorius@lemmy.zip 3 weeks ago
It works as Hertz intended. And that’s the problem.