I’m at the very bottom level of management, so I’m not invited to these meetings. But I get to hear the story afterwards. The basic jist is that all the old employees are fine to work remote, however, the new employees are largely getting lost. There’s no water cooler meetings or impromptu hallway discussions or ‘hey Jim, I heard you screaming next door, what dumb thing did your customer do?’. The transfer of tribal knowledge isn’t happening when the new folks are remote. As much as I will make fun of the above, I will admit that I learned more of how to do my job through those impromptu ‘meetings’ with my coworkers than I ever did from any formal training.

So, to your point, how do we get back to working from home again? I’m not sure, but I would starting thinking about how to encourage more connections with your coworkers. Not the forced meetings where you talk about why the wiggly line isn’t going up, more like, “hey bob, whacha been up to today? Oh yeah, that system doesn’t work for me either, the trick is you have to log-in through the other portal…”