I agree, but they aren’t.

I am specifically saying this, because my democratic country has laws that would also cover these things the letter mentions and would also deem them wrong. They are just dumb, “not from the internet” and overworked with other stuff.

Please check what laws your country has around the topic of glorification of crime and violence.

We also don’t know what the payment processors told itch and steam.

Itch and steam are doing what they are doing as a blanket move, to create a situation where they can stay in business for now and deal with the problem at all.

My bet would be that they “allowed nsfw stuff”, turned a blind eye, and now suddenly noticed they actually have a really big legal problem, with actual laws and the fact that it was an NGO and not an official legal institution that started this, was dumb luck and now they mostly need time and cover their own arse.