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Checking the log again, I think it may be related to:

{"reqId":"7e34c78e-49b9-4a97-87db-da79ab0d33bd","level":3,"time":"2025-06-19T22:18:31+00:00","remoteAddr":"XXX.XX.X.X","user":"USERNAME","app":"PHP","method":"GET","url":"\/remote.php\/dav\/files\/USERNAME\/misc\/m-t0627-01511-00434%20(2).jpg?x=336&y=336&c=&preview=1","message":"exif_read_data(): Incorrect APP1 Exif Identifier Code at \/var\/www\/owncloud\/lib\/private\/legacy\/image.php#399"}

(I’ve removed my name and the IP Address listed)

Following this message, there are about 30 errors related to different contacts that look like:

{"reqId":"6fptn8sCXT16xmUGIWc6","level":2,"time":"2025-06-19T09:06:07+00:00","remoteAddr":"XXX.XX.X.X","user":"USERNAME","app":"dav","method":"DELETE","url":"\/remote.php\/dav\/addressbooks\/users\/USERNAME\/contacts\/04bc3d9c-f55a-4241-96a2-929245fe8433.vcf","message":"Could not get node for path: \"addressbooks\/users\/USERNAME\/contacts\/04bc3d9c-f55a-4241-96a2-929245fe8433.vcf\" : Card not found"}

With some searching, it looks like there is something wrong with an image, presumably a contact image, which I was updating around the time the service went down.

I still have no idea what do do with this information.

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tofubl@discuss.tchncs.de ⁨5⁩ ⁨weeks⁩ ago
What happens if you delete this contact from the web UI?

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- gedaliyah@lemmy.world ⁨5⁩ ⁨weeks⁩ ago
  I don’t know how to find it in the database or even how to access it directly. The WebUI is frozen.
  
  I’m also not sure if I could identify the specific contact, but if not, I’d be fine to delete and re-add the entire contact book.
  
  Thank you again for the help.
  
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  - tofubl@discuss.tchncs.de ⁨5⁩ ⁨weeks⁩ ago
    As a first step, why don’t you try to trigger a rescan sudo -u www-data php occ files:scan --all
    
    If that doesn’t improve things, try to find and delete the image file the log complains about misc/m-t0627-01511-00434 (2).jpg.
    
    Still nothing after that, I’d try to hunt down individual contacts in the DB.
    
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