Last time with customer service I was actually satisfied. Same with 1&1. They were cooperative and reasonable (unlile Vodafone and Telekom from what I heard)
Comment on A sovereign Microsoft 365 alternative: Nextcloud and IONOS join forces - Nextcloud
AnUnusualRelic@lemmy.world 2 weeks agoIonos used to be 1&1 which had a fairly poor reputation. Not sure what it’s become nowadays. Apparently they haven’t gotten much better.
Appoxo@lemmy.dbzer0.com 2 weeks ago
AnUnusualRelic@lemmy.world 2 weeks ago
Well people diss Hetzner too, but I haven’t really had any issues with them either. So maybe reputations aren’t always something to go by.
utjebe@reddthat.com 2 weeks ago
They have fairly good prices for small VPS, something like €1-2 and I cannot complain. Perfect for some small self hosting. I cannot comment on their more performant boxes.
1&1 is kind of typical telco, with all the shady stuff and contracts. DSL from them is without any issues. Mobile is kind of problematic, it was fine for past 3-4 years but with their “Fancy 5G net up to 300mbps” has pretty shit so far. Last week I was abroad and my sim would not connect at all. Contacted them via online chat and they said to call them… They fixed it after like 20h