they were easy to get if the game was a scam or if you had serious unresolvable technical issues, but not so easy if you just impulse bought a game and regretted it.
Australia sued Valve due to their refund policy and Valve changed the refund policy to what it is today.
CaptPretentious@lemmy.world 2 weeks ago
Well, the refund policy has only existed 10 years now. Well in it’s current form. Previously refunds were much harder to get.