pulsewidth@lemmy.world 3 weeks ago
I’d love one and have checked back each year after their first model, but they still don’t sell to Australia - and I’m not going to buy something I can’t get direct parts and services for, and would need to go through third parties for.
If their model is a successful business I honestly thought they would have expanded beyond shipping/supporting only Europe by now, its been a decade since their first model. Maybe they’re still not a very big player / modest success?
NGnius@lemmy.ca 3 weeks ago
There’s at least two limitations that they’ve mentioned before with shipping outside of Europe.
First is they need extra certifications (e.g. FCC ones for selling to the USA), which are expensive and basically redundant. Probably not worth the business cost to do it and maintain it.
Second is they do carbon neutral shipping, which is hard to do when you have to cross an ocean. I know in Canada our national postal service can do carbon neutral for packages, but figuring that out for every country and the international legs of the shipping is a lot of work.
Part of the cost of being ethical is being at a disadvantage with capitalism, so while they’re doing pretty alright they aren’t going to grow like big tech did.