Comment on Half of companies planning to replace customer service with AI are reversing course
Trollception@lemmy.world 3 weeks agoYou don’t have to use the platform.
Comment on Half of companies planning to replace customer service with AI are reversing course
Trollception@lemmy.world 3 weeks agoYou don’t have to use the platform.
PumpkinSkink@lemmy.world 3 weeks ago
Unless I want to access customer service…
Trollception@lemmy.world 3 weeks ago
What? This isn’t the only way to reach support, it’s just one of many options for these companies.