nokturne213@sopuli.xyz 1 day ago
Not all. Some end your access as soon as you cancel, normally they let this be known while cancelling, but not all of them so that.
Any specific service you’ve seen doing this?
I’ve not experimented as much with cloud providers or non-American companies so not yet sure if this is a byproduct of industry practice, market pressures on public companies or legal requirements and counter examples could help
I should also point out the good: many of them (like Netflix) are very open about how cancelation works once one goes to that section of their site
All subscriptions through Apple do this.
The upside is if you cancel a yearly subscription after just one day you get basically all your money back.
Added
ClassPass
Any specific service you’ve seen doing this?
Napster did this when I went to cancel. They said if you cancel now you lose the rest of the year you already paid for. I set up a reminder to cancel as the time got closer to the renewal, but the service was so bad I contacted customer service and asked for the remainder of my money back that it was unsuable for me. They finally ended up giving me a refund. There have been others, but that one sticks out in my mind.
teft@lemmy.world 1 day ago
If they don’t prorate a refund then they’re stealing from you. Obviously if this is a trial they can cancel immediately if you haven’t paid but otherwise it’s theft.
nokturne213@sopuli.xyz 1 day ago
I agree, but good luck getting anywhere with it if they choose to not refund you.
teft@lemmy.world 1 day ago
That’s what charge backs are for.