Comment on Half of companies planning to replace customer service with AI are reversing course
nyan@lemmy.cafe 1 week ago
The good thing: half of them have come to their senses.
The bad thing: half of them haven’t.
Comment on Half of companies planning to replace customer service with AI are reversing course
nyan@lemmy.cafe 1 week ago
The good thing: half of them have come to their senses.
The bad thing: half of them haven’t.
billwashere@lemmy.world 1 week ago
Hopefully that half will go out of business.