Comment on Half of companies planning to replace customer service with AI are reversing course
JuxtaposedJaguar@lemmy.ml 1 month agoIt has the same energy as upper management firing their IT staff because “our systems are running fine, why do we need to keep paying them?”
Croquette@sh.itjust.works 1 month ago
The IT paradox : -“Why am I paying for IT? everything runs fine” -“Why am I paying for IT? nothing works”