Comment on Half of companies planning to replace customer service with AI are reversing course
Kaboom@reddthat.com 1 day agoThat can be accomplished with basic if-else decision tree. You don’t need the massive resource sink that is AI
Comment on Half of companies planning to replace customer service with AI are reversing course
Kaboom@reddthat.com 1 day agoThat can be accomplished with basic if-else decision tree. You don’t need the massive resource sink that is AI
pinball_wizard@lemmy.zip 1 day ago
Plus the halucination risk.