Comment on Half of companies planning to replace customer service with AI are reversing course
iAmTheTot@sh.itjust.works 10 months agoI’m honestly still not in favour of it until the jobs they are replacing are adequately taken care of. If AI is the future, we need more safety nets. Not after AI takes over, before.
Lost_My_Mind@lemmy.world 10 months ago
Sooooooooo, universal basic income?
Zorque@lemmy.world 10 months ago
Universal basic income is a stopgap at best. A bandaid to keep capitalism running just a little bit longer before it all collapses in on itself. More robust social programs and government backed competition for basic needs like housing, food, and internet are a minimum if we want to make any kind of progress.
Lost_My_Mind@lemmy.world 10 months ago
The people who own this country DON’T want progress.
Zorque@lemmy.world 10 months ago
The people own it, at least for now. They just have to start showing up. The capital class certainly want us to think it’s a lost cause, because there’s still enough to stop them before it’s too late.
iAmTheTot@sh.itjust.works 10 months ago
At the very least.