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Comment on Half of companies planning to replace customer service with AI are reversing course

I’m honestly still not in favour of it until the jobs they are replacing are adequately taken care of. If AI is the future, we need more safety nets. Not after AI takes over, before.

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Lost_My_Mind@lemmy.world ⁨1⁩ ⁨day⁩ ago
Sooooooooo, universal basic income?

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- Zorque@lemmy.world ⁨1⁩ ⁨day⁩ ago
  Universal basic income is a stopgap at best. A bandaid to keep capitalism running just a little bit longer before it all collapses in on itself. More robust social programs and government backed competition for basic needs like housing, food, and internet are a minimum if we want to make any kind of progress.
  
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  - Lost_My_Mind@lemmy.world ⁨1⁩ ⁨day⁩ ago
    
    if we want to make any kind of progress.
    
    The people who own this country DON’T want progress.
    
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    Zorque@lemmy.world ⁨1⁩ ⁨day⁩ ago
    The people own it, at least for now. They just have to start showing up. The capital class certainly want us to think it’s a lost cause, because there’s still enough to stop them before it’s too late.
    
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- iAmTheTot@sh.itjust.works ⁨1⁩ ⁨day⁩ ago
  At the very least.
  
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