Comment on Klarna’s AI replaced 700 workers — Now the fintech CEO wants humans back after $40B fall

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oce@jlai.lu ⁨3⁩ ⁨weeks⁩ ago

There’s actually a lot of human intervention in the mix. Data labelers for source data, also domain experts who will rectify answers after a first layer of training, some layers of prompts to improve common answers. Without those domain experts, the LLM would never have the nice looking answers we are getting. I think the human intervention is going to increase to counter the AI pollution in the data sources. But it may not be economically viable anymore eventually.

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