Comment on A VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn’t Know About Them
hamFoilHat@lemmy.world 2 weeks ago
Glad people care this time, pure VPN did exactly the same thing except without the buyout. 5 years into a lifetime plan they said, “sorry, your account is closed”. They were offering 5 year plans for less when I got the lifetime one. They didn’t care and told me to complain to slashDot because that’s where I bought it.
schwim@lemm.ee 2 weeks ago
Pure did the same to me. They’d rather lose lifetime subs and save the traffic than foster customer loyalty. They didn’t expect any of us to pay for a recurring subscription after doing what they did.