It will hit the average person in ways they cant see, my firm isnt replacing retirements because they can be filled by AI. What was once a vital role has been downgraded to the point where it can be completed by an AI, their manager now handles the back office parts and AI escalationz which given their nature will reduce overtime. In a business unit of ~40 people 7 have retired without issue and there are no plans to replace the rest as they go.
pulsewidth@lemmy.world 23 hours ago
Your customers have noticed the decline in quality, guarantee it.
Squizzy@lemmy.world 16 hours ago
No, I’d doubt it. Its quite a robust system that has been trialed extensively on a use case by case basis. Its also not directly customer facing.