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Comment on Company Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back

Now, the company says it imagines an “Uber-type of setup” to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.

They are likely hiring through an agency to avoid paying benefits

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Sequence5666@lemmy.world ⁨1⁩ ⁨day⁩ ago
Collectively, we as people should stop utilizing a parasitic organization. Imagine corporations not giving jobs out yet expecting people to use their service/product.

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Critical_Thinker@lemm.ee ⁨19⁩ ⁨hours⁩ ago
Realistically they will hire someone in the dominican republic or some other nation with fairly neutral english accents on a call center farm who end up getting paid way under US minimum wage.

Tons of companies do this. Choice hotels, boost mobile… many many more.

Alternatively those gig workers will get paid even less than DR wages and be from far worse countries. Those DR call center farms literally do not allow you to bring any personal belongings onto the floor, or take anything from the floor. Way too easy to steal financial information if you can write it down somewhere. Now imagine gig workers who work remotely and how they could handle financial data… doesn’t seem feasible but maybe they have the liability angle figured out.

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