Your users are upset? Either they’re damn entitled, or you’re charging them like one of those “streaming” services.

Who gets upset with an email when it clearly states what’s going on regarding the Plex Pass.

Funny to hear all the complaining from people about Plex. I’ve been using it for years and bought a lifetime pass years ago because I wanted to support them. If you’ve been using it for so long and loved it, I question why you never bought a pass?