Most of my requests after 2 hours or 14 days have been denied
Comment on Does the 2 hour refund limit on Steam affect game design?
ImplyingImplications@lemmy.ca 6 days ago
You can always request a refund while outside the 2 hour limit, it’s just going to be manually reviewed instead of automatic.
The time limit is arbitrary. There are lots of games that can be finished within a few hours. I’ve heard some devs say their short games are refunded at much higher rates than longer ones and recommend ensuring a game is at least 2 hours long. It’s like YouTube paying more money to creators who make videos that are 10min+. Now you have videos that could have been 2 minutes stretched out for meta reasons.
I doubt Blue Prince specifically tries to hide game mechanics for 2 hours to prevent people from refunding it. It’s just a slow burn puzzle game.
MajesticElevator@lemmy.zip 2 days ago
SoloCritical@lemm.ee 6 days ago
This is the answer… the 2 hour “limit” is just the window in which it will almost certainly be automatically refunded… anything more than that 2 hour limit and they will actually look into your reason why… I’ve refunded games over the 2 hour limit for reasons like “game isn’t what I thought it would be” or “just not very fun” and I’ve never been turned down over it.