That’s all I’m looking for and seems like a reasonable thing to expect, I’d prefer to avoid Amazon but am glad to know of that option, thank you! And to be clear, think you could confirm if you mean sold/fulfilled by Amazon or if you’re thinking of a 3rd party seller using Amazon the platform?
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brygphilomena@lemmy.dbzer0.com 1 day ago
Amazons renewed drives usually come well packaged. Antistatic bag, suspended inside very thick air pocket thing that completely encases the drive, inside a good cardboard box.
Benjaben@lemmy.world 1 day ago
brygphilomena@lemmy.dbzer0.com 20 hours ago
Specifically the renewed drives sold by Amazon. They are the returned/refurbished drives. I’ve probably bought 10 or so in the last few years and that’s how they’ve all come. I haven’t had a failed drive out of them yet. (Seagate 22tb and WD reds 18tb)
toynbee@lemmy.world 1 day ago
I tried to buy an external 20TB drive from Amazon twice. First one that came, I bought refurbished; the drive had been shucked and replaced with a 146GB drive.
Second one I bought was 20TB, but was clicking and grinding from the moment I turned it on. When I tried to initiate a return saying “drive is clicking and grinding, indicating that it’s failing,” their support bot helpful informed me that a clicking and grinding drive usually indicated drive failure.
They did accept the return for the latter. They also accepted a return for the former, but it took literal months and several support interactions where the (seemingly real) agents actively lied to me.
I’ve had okay luck with smaller Amazon drives in the past, but will have trouble recommending them for this kind of purchase in the future.
brygphilomena@lemmy.dbzer0.com 20 hours ago
Totally reasonable. I don’t shuck anymore, so I don’t have the concern of getting the wrong disk.
I’ve personally never had a problem with their returns before. But I haven’t had a doa disk out of their “renewed” internal disks yet.