if I went to a restaurant and was told that I had to install and use their app to order their food, I would fucking leave. If it was the only restaurant left in town then I’d have much less choice in the matter. The insidious nature of technology is that it changes “can” with “must”.
That’s not really the fault of technology though, that’s the fault of how companies are implementing technology through their policies and procedures.
Companies can have stupid, arbitrary rules and requirements and policies and do stupid or harmful actions regardless of technology or not.
Tja@programming.dev 4 weeks ago
I agree, and good for you for leaving the restaurant. You could open a competing restaurant that doesn’t use apps and let people vote with their wallets. It’s not the nature of technology, its the decision of some people who are bad at knowing their customers. I don’t “have to” wash my clothes in the washing machine, but you bet I won’t even think about doing it manually. Forcing the use of an app is like only offering a vegan selection. If your customer didn’t ask for it you are going to have a bad time. If you are the only place in town is a monopoly problem, and a different discussion.
Having to use an app to order food might be slightly annoying, but it beats working 12h a day in the field to feed my familiy. It’s the firstest of first world problems.
formulaBonk@lemm.ee 4 weeks ago
In fantasy land you can open a competing restaurant. Back here on earth not only is that not an option for 99% of the population, most people are stuck with the couple choices they have in town and when tech comes in and forces the enshitificstion of services in order to pump stock price you’re stuck just eating this shit forever. That’s the problem. You seem to believe in “the invisible hand of the free market” when that simply doesn’t exist. Consumers aren’t rational. Investors aren’t rational. And the market is anything but free. Big tech is working really hard to make sure they have a stranglehold on every industry to make it worse and trap people into using their platforms.
Tja@programming.dev 4 weeks ago
Again, tech doesn’t FORCE anything, people choose to fuck customers (and workers) and sometimes happen to use tech as an excuse. You don’t need any tech to raise prices or lower wages, and those are some of the biggest problem we have. Whether I use an app or coins to pay for my parking is not the issue.
In a world with lobbyists, monopolies, big corporations donating billions to politicians, a QR code is nowhere near the top of the problem list.
And consumers are quite rational, the go consistently for the cheapest option that fulfills their need. You see it in online services, electronics, flights, etc.
Rekorse@sh.itjust.works 4 weeks ago
Surely you can have your cake and eat it too, right?
formulaBonk@lemm.ee 4 weeks ago
If consumers were rational Tesla stock wouldn’t be where it is, meme coins wouldn’t exist, nft craze wouldn’t have happened (btw all examples of tech spending money to trick dumb people). Consumers routinely DO NOT go for the cheapest possible option but frequently get tricked by stupid gimmicks and smoke and mirrors. For example - Colgate started wrapping their toothpaste boxes in a clear plastic that sparkles under grocery store lights. Despite raising prices, introducing wasteful plastic, and increased packaging costs they increased market share and profits - that’s not rational. You seem to have been sold on libertarian delusions.
I never mentioned salaries and I very distinctly did mention that majority of the people in the world live in smaller communities with limited choices. If a tech overlord buys out their businesses (e.g buying all local newspaper and replacing them with mostly ai slop and agenda articles) there are not many alternatives. Insisting that because you have some choice in some matters it means everyone does is naive … and also another example of an irrational consumer lol
ipkpjersi@lemmy.ml 4 weeks ago
Is that the fault of the technology, though, or is that the fault of the companies?
formulaBonk@lemm.ee 4 weeks ago
I keep hearing about it’s just “fault of companies” as if companies weren’t lead by the tech bros. By that logic all the pollution BP and other oil companies cause is just company decisions ! It’s not the fault of oil that greedy oil barons exist… yet it’s the burning oil causing the pollution (admittedly not best example but sort of holds)
Often times the tech companies try to “disrupt” a particular industry by providing a tech based approach and then lobbying the legacy business out of existence thus limiting your choices. This is why the tech enshitification works, because there is no real competition. The uber wealthy simply force feed you what they want. Uber, Netflix, and Amazon all operated at a loss specifically to be able to starve out legitimate businesses and limit your choice to only what they provide. Now we don’t have much of independent book stores, taxis outside of big metro hubs, and god only knows what’s going on with streaming service prices.
The ultimate fuck you from modern tech is the “if you don’t like it, don’t use it” while at the same time they work tirelessly for their tech “solution” to be the only choice.
So yea a ton of tech sucks and exists only to extract value out of its users and not solve any concrete issue
HasturInYellow@lemmy.world 4 weeks ago
This is the problem with capitalism. What a sick world view.
gandalf_der_12te@discuss.tchncs.de 4 weeks ago
btw, people didn’t work 12 h a day in the field
the long work days are a result of capitalism. yes, progress has increased average work hours, instead of decreasing them.
Tja@programming.dev 4 weeks ago
People back then didn’t have Healthcare, cars or iPhones. I like all of those.
Communist countries work even longer hours, look for instance 996 in China.