Comment on Bad UX is keeping the majority of people away from Lemmy

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imaqtpie@lemmy.myserv.one ⁨1⁩ ⁨week⁩ ago

Communick is a nice option. I have an account there too. Unfortunately many Lemmings are weirdly hostile to it being a paid service, so it hasn’t gotten much traction.

I think having more small business type Lemmy servers would be a decent solution to the onboarding difficulties people are discussing in this thread. There’s definitely a chunk of users who just need the security of having someone to contact if they are confused about something or something isn’t working. And if they’re paying for it then the provider has an incentive to give them customer support.

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