This was outlined 50 years ago as part of Anarchist analysis of the system then. Not exactly an easy read, but “the second watershed” can be equated to “jumping the shark” or “enshittification” or whatever other term you want to apply to: a good thing gone bad due to the business owners switching from serving customers to enriching / empowering themselves:

archive.org/details/illich-conviviality/…/1up

The alternative proposed by Illich to “Radical Monopolies” are “Convivial Tools” which empower individuals instead of central decision makers.