Unless the developers voluntarily give out refunds (see Rust), don’t expect Valve to step in unless a given individual meets the general refund policy requirements.
There have historically been numerous cases of developers selectively dropping support for certain platforms (officially and now much more unofficially by just blocking Proton rather having a native release to begin with). Some developers willingly gave refunds to users that played the once-supported games on said platforms. Other times, they have not; and I do not know of a single case in which Valve stepped in when developers/publishers refused/ignored.
If there is some consumer-protection law in your jurisdiction that would apply to licensed access to media, then you may have recourse that way. Otherwise, anyone seeking a refund is unlikely to get one.
jrgd@lemmy.zip
Sanguine@lemmy.dbzer0.com 19 hours ago
Wait is titan quest 2 now borked?
Zizzy@lemmy.blahaj.zone 17 hours ago
i need to know too, i was really enjoying the game, just waiting for full release