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Comment on Cable companies ask 5th Circuit to block FTC’s click-to-cancel rule | Cable companies worry rule will make it hard to talk customers out of canceling

sugar_in_your_tea@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago

Do gyms next.

Oh, and can we also extend this to banks? Sometimes closing a bank account or credit card is like pulling teeth (have to call between 9-5 EST, must navigate stupid phone menu first, then you need to listen to and agree to a disclosure agreement, etc. If I want to cancel, I should be able clear the account and cancel.

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Riven@lemmy.dbzer0.com ⁨4⁩ ⁨weeks⁩ ago
My gym required me to go the location I signed up and cancel in person lul. I just told them I don’t live in the country anymore and I’m calling from abroad, they can either cancel or get charge backed. They canceled quick.

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umami_wasbi@lemmy.ml ⁨4⁩ ⁨weeks⁩ ago
I think that applies all kinds of subscriptions. No?

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- sugar_in_your_tea@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
  Hopefully, but many gyms don’t have a website, or if they do, no way to manage subscriptions there. I doubt they’d force companies to create a website just for this, they would just require cancelling to be as easy as signing up (that often requires signing a contract and whatnot).
  
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  - umami_wasbi@lemmy.ml ⁨4⁩ ⁨weeks⁩ ago
    If you can sign up on website, you cancel on website. If you sign up in person, you cancel in person. At least I believes the new rule is like this. It will be very weird for FTC only make this applicable to certain subscriptions, not universally applied.
    
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CosmicTurtle0@lemmy.dbzer0.com ⁨4⁩ ⁨weeks⁩ ago
I think a bank should be more complex. If you have all sorts of auto drafts, withdraws, checks, etc. you’ll want to make sure you got all of those.

It should absolutely be simpler but I don’t mind an extra check for banks where all your money is held.

Services like gyms and Netflix, they don’t have any excuse. My life will not be as adversely affected as cancelling a bank account.

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- sugar_in_your_tea@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
  I’d be okay with a rule, like “zero balance and no outgoing transfers,” with a popup that says “any pending checks will be bounced and the bill sent to you” and other various policies. But there really shouldn’t be any need to call in or visit a branch.
  
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