So essentially you’re saying that communication falls apart and you don’t have the correct tools for remote work.

The problem is that I don’t know of any tool or set of tools that fixes this. We have an extensive chat system that is open all the time with rooms for each group, we have zoom, we use all kinds of collaboration software. Everyone knows these are available, and uses them, but the hurdle inherent to it seems to be just enough to really put a damper on seeking help.

I think the best solution would be to have a zoom room where everyone is in it all the time. Which sounds even more miserable.