Comment on After a year of operation, Switzerland's government closes its Mastodon instance
dustyData@lemmy.world 4 months agoWe stopped developing quality self-hosted forums and somehow now everyone is all over live chats. Chat is the worse form of communication to create permanent records of support issues. It’s the flipside of Wiki’s problems. They use hidden wikis to host discussion of wikipedia articles, moderation and other topics and the thing is a nightmare because it is not suited for conversation. FOSS needs something that can do both. Live group chat, with static discussion forum, and a wiki where it can all be archived. There’s currently nothing popular that fills the bill.
LarmyOfLone@lemm.ee 4 months ago
Yeah. Discord can create FAQ and “threads” now that I believe work better for this. You can take some question and the answer and discussion and put it in a threat in some channel for issues. Presumably once you have a quality chat server, it is easier to add threads / articles / issues to it than starting from a forum.