Comment on No More Windows! Indian Defence Services are Switching to Linux: Indian Govt offices to use Linux distribution, replacing Microsoft Windows

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raspberriesareyummy@lemmy.world ⁨1⁩ ⁨year⁩ ago

luckily the relevant points have been solved in the past 20 years

In terms of support, however, competent Linux support on site is a lot more feasible than competent windows support. Most organisations nowadays hire braindead morons for IT support & IT management, and then use Microsoft cloud / Office 365 services, and for any ticket the dumb mtherfckers in house can’t solve, they open a ticket at microsoft. And if that isn’t addressed, the user is shit outta luck.

I have seen the same dumb and stubborn idiots in corporate IT first level (and second level) support across most major organisations whose core business is not IT, because - especially engineering - CEOs tend to think “IT is just enabling our “actual” work, so let’s give the controllers authority to procure IT services from a contractor”.

Oh, and yes, that’s a lot of frustration speaking from my choice of words :)

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