Comment on Why is UI design backsliding?

• JustARaccoon@lemmy.world ⁨1⁩ ⁨month⁩ ago

  Well a big problem is when a UI has a small learning curve that then gives a huge benefit in usability, letting the user decide based on their feelings might lead to them having a worse off experience in the end, is that something you’d be open to getting people complaining about not finding their options day and night while they stubbornly avoid the ribbon?

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  • sugar_in_your_tea@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

    Sure. If they prefer to not use the ribbon, UX have two options:

    • advertise the ribbon better
    • improve the non-ribbon UX

    Eliminating the non-ribbon UX is more likely to alienate those users than to actually improve anything.

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    • JustARaccoon@lemmy.world ⁨1⁩ ⁨month⁩ ago

      But the ribbon is the improvement over the non-ribbon UX. There’s just no pleasing some people who don’t want anything to change, even if they’re currently struggling to use all the tools they have available and they’ve stockholmed themselves into learning workarounds. Someone else posted about how before the ribbon, when asked for features to add, people asked for features that they already had access to, but didn’t know about it

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      • sugar_in_your_tea@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

        It’s really not though. The ribbon:

        • takes up way more space
        • essentially hides features I actually use
        • can change depending on context, which is jarring for a new user

        And that’s why there should be two options, just like LibreOffice has done. Have a simpler UX for new users, perhaps based on a ribbon UI, and leave the more compact UX for power users. The problem isn’t that the ribbon sucks innately, it’s just that it’s not ideal for power users.

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