I blame this mostly on the doctor. The doctor should’ve asked you if you wanted to speak with someone about your situation, but lots of doctors prefer to just make decisions for people rather than ask.

The rest of the blame lies with the social worker, who sounds like a bad social worker. Active listening is Social Work 101, and it sounds like she didn’t do that.

Maybe your doctor’s office is full of people who are bad at their jobs. I recommend against extrapolating anything about these professions as a whole from your two experiences there.