Comment on Judge Rules $400 Million Algorithmic System Illegally Denied Thousands of People’s Medicaid Benefits

Tricky@lemmy.world ⁨2⁩ ⁨months⁩ ago

Alright team, I’m bringing the opposite opinion to this thread. Bring your pitchforks.

Two things :

  1. Hanlon’s razor. Consultants are not mensa candidates. They are ordinary people who sometimes do a shit job.

  2. Complexity. Each state has its own wildly complex eligibility and availability rules. Each insurer with each state, equally so. As much as this article shits on Deloitte for having 20+ state contracts, that doesn’t mean 1 common platform / common solution. People within the fediverse - being somewhat more tech inclined - should have some empathy for this

I hate Deloitte as much as the next guy, but why no hatred for the politicians that wrote opaque state-based legislation? Why none for the insurers (private or public) who have a vested interest in denying coverage?

If we are going to throw stones, let’s find the right villain.

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