DABDA
@DABDA@lemm.ee
- Comment on Can’t upload images? 2 months ago:
It’s actually a 4 week delay according to sidebar (unless that’s outdated info)
- Comment on Reason for Walmart online product reviews frequently being service related? 3 months ago:
It’s not like specific items always being unavailable, it’s just different random things being OOS necessitating a second grocery stop. It happens everywhere, but at least post Covid, and in my region, it happens consistently with Target.
e.g.:- Campbell’s cream of mushroom soup
- Kraft mac & cheese
- (any) Butter sticks
- Jack’s frozen pizza
- Comment on Reason for Walmart online product reviews frequently being service related? 3 months ago:
There’s multiple Targets much closer to me than the nearest Walmart but I can’t recall a single time I’ve gone to one and they’ve had all the items in stock I was looking for. Simple staple items that shouldn’t have scarcity problems that just aren’t being adequately ordered or stocked on shelves.
Now that I’ve finally vented about this problem I’m now also imagining the monkey paw curling and all the customer service complaint comments will just be replaced with LLM generated pro-WM propaganda :(
- Comment on Reason for Walmart online product reviews frequently being service related? 3 months ago:
The Amazon situation was the first I’d heard about this problem so I assumed it was the same reason it happens on WM (and elsewhere). And while I certainly don’t expect Walmart to actually read reviews, I would think they would be concerned about potentially losing sales due to projecting a bad image and try to at least (poorly/cheaply) implement a system to address it.
Assuming it’s not like an email based feedback system but something with an asynchronous connection, it can’t be too hard to look for a handful of keywords (dent, missing, broken, spilled, delivery …) then throw up a Clippy-style message - “It looks like you’re talking about a problem with your order, would you like customer service to assist?” and then route the message/user in that direction.
I know I’m expecting a lot from our primitive technology in 2025 but I refuse to stop dreaming, dammit!
- Submitted 3 months ago to nostupidquestions@lemmy.world | 14 comments