Johan Jedaker is Founder at Better Support. Better Support helps growing businesses scale with dedicated, highly skilled Filipino professionals who work exclusively for your company, directly within your systems, workflows, and working hours. From customer and technical support to operations, virtual assistance, marketing, graphic design, social media, and video editing, Better Support handles recruitment, employment, payroll, HR, onboarding, and long-term employee support behind the scenes. With carefully selected talent, 97% employee retention, and potential cost savings of up to 70% compared with local hiring, businesses can expand their teams faster while maintaining quality, stability, and control. In this episode: 00:00 Introduction 01:38 Better Support 02:05 Premium outsourcing solutions 04:38 E-commerce space 09:32 Outsourcing model 12:04 Growth 13:07 Working model 38:39 Vision 44:21 Motivation 45:11 Milestone 46:20 Challenges 47:12 Advice 49:19 Contact & information BETTER SUPPORT Website: [https://bettersupport.io](https://bettersupport.io) Facebook: [https://facebook.com/bettersupport.io](https://facebook.com/bettersupport.io) THIS EPISODE IS CO-PRODUCED BY: Symph: [⁠⁠⁠⁠⁠https://symph.co⁠⁠⁠⁠⁠](https://symph.co) OneCFO: [⁠⁠⁠⁠⁠https://onecfoph.co⁠⁠⁠⁠⁠](https://onecfoph.co) Yspaces: [⁠⁠⁠⁠⁠https://knowyourspaceph.com⁠⁠⁠⁠⁠](https://knowyourspaceph.com) (5% discount on virtual office, meeting rooms, and event space! Code: YSPACESSUP) Vition Consulting and Workshops: [⁠⁠⁠⁠⁠https://ksfinancialsph.com⁠⁠⁠⁠⁠](https://ksfinancialsph.com) Twala: [⁠⁠⁠⁠⁠https://twala.io⁠⁠⁠⁠⁠](https://twala.io) GigGenius: [⁠⁠⁠⁠⁠https://gig-genius.io⁠⁠⁠⁠⁠](https://gig-genius.io) SkoolTek by Edfolio: [⁠⁠⁠⁠⁠https://skooltek.co⁠⁠⁠⁠⁠](https://skooltek.co) Red Circle Global: [⁠⁠⁠⁠⁠https://redcircleglobal.com⁠⁠⁠⁠⁠](https://redcircleglobal.com) CHECK OUT OUR PARTNERS: Enactus Philippines: [⁠⁠⁠⁠⁠https://enactus.ph⁠⁠⁠⁠⁠](https://enactus.ph) SoftPhil AI: [⁠⁠⁠⁠⁠https://softphil.com⁠⁠⁠⁠⁠](https://softphil.com) Multibook Philippines: [⁠⁠⁠⁠⁠https://multibook.com.ph⁠⁠⁠⁠⁠](https://multibook.com.ph) Ask Lex PH Academy: [⁠⁠⁠⁠⁠https://asklexph.com⁠⁠⁠⁠⁠](https://asklexph.com) (5% discount on e-learning courses! Code: ALPHAXSUP) Pahatid PH: [⁠⁠⁠⁠⁠https://pahatid.ph⁠⁠⁠⁠⁠](https://pahatid.ph) Digital Workforce Group: [⁠⁠⁠⁠⁠https://digitalworkforce.com⁠⁠⁠⁠⁠](https://digitalworkforce.com) Nascent Batteries: [⁠⁠⁠⁠⁠https://nascentbatteries.com⁠⁠⁠⁠⁠](https://nascentbatteries.com) Level Up Talent Solutions: [⁠⁠⁠⁠⁠https://lvluptalentsolutions.com⁠⁠⁠⁠⁠](https://lvluptalentsolutions.com) Agile Data Solutions (Hustle PH): [⁠⁠⁠⁠⁠https://agiledatasolutions.tech⁠⁠⁠⁠⁠](https://agiledatasolutions.tech) CloudCFO: [⁠⁠⁠⁠⁠https://cloudcfo.ph⁠⁠⁠⁠⁠](https://cloudcfo.ph) (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) ArkoTech: [⁠⁠⁠⁠⁠https://arkotechspacesolutions.com⁠⁠⁠⁠⁠](https://arkotechspacesolutions.com) DVCode Technologies Inc: [⁠⁠⁠⁠⁠https://dvcode.tech⁠⁠⁠⁠⁠](https://dvcode.tech) Argum AI: [⁠⁠⁠⁠⁠http://argum.ai⁠⁠⁠⁠⁠](http://argum.ai) PIXEL by Eplayment: [⁠⁠⁠⁠⁠https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1⁠⁠⁠⁠⁠](https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1) (Sign up using Code: PIXELXSUP1) School of Profits: [⁠⁠⁠⁠⁠https://schoolofprofits.academy⁠⁠⁠⁠⁠](https://schoolofprofits.academy) Hier Business Solutions: [⁠⁠⁠⁠⁠https://hierpayroll.com⁠⁠⁠⁠⁠](https://hierpayroll.com) START UP PODCAST PH YouTube: [⁠⁠⁠⁠⁠https://youtube.com/startuppodcastph⁠⁠⁠⁠⁠](https://youtube.com/startuppodcastph) Spotify: [⁠⁠⁠⁠⁠https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa⁠⁠⁠⁠⁠](https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa) Apple Podcasts: [⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394⁠⁠⁠⁠⁠](https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394) Facebook: [⁠⁠⁠⁠⁠https://facebook.com/startuppodcastph⁠⁠⁠⁠⁠](https://facebook.com/startuppodcastph) PIXEL: [⁠⁠⁠⁠⁠https://pixel.eplayment.co/dl/startuppodcastph⁠⁠⁠⁠⁠](https://pixel.eplayment.co/dl/startuppodcastph) Website: [⁠⁠⁠⁠⁠https://startupnetwork.ph⁠⁠⁠⁠⁠](https://startupnetwork.ph) This episode is edited by the team at: [⁠⁠⁠⁠⁠https://tasharivera.com⁠](https://tasharivera.com)