So they suspended my server in the middle of the night, when customer support is closed, so even with the best response time ever, I won’t be able to avoid over a dozen hours of downtime.
What kind of hosting service doesn’t have afterhours support?
Apparently I'm into Web3, says Netcup 🤷
Submitted 1 week ago by KaKi87@jlai.lu to selfhosted@lemmy.world
https://jlai.lu/pictrs/image/1a44e835-2b40-4f9c-a858-062bd2bde60a.webp
Comments
justdaveisfine@piefed.social 1 week ago
HelloRoot@lemy.lol 1 week ago
a budget oriented ond
KaKi87@jlai.lu 1 week ago
Apparently they have an “emergency” number, but I can’t try it because it’s a German number while I’m in France, and even if I could, I’d bet they don’t handle “abuse” situations.
9point6@lemmy.world 1 week ago
Huh, typically you’d set an instance to scale out, not in when CPU usage spikes
poVoq@slrpnk.net 1 week ago
Your server might have been hacked. There was a recent issue with a NodeJS software injecting a cryptominer onto other peoples servers, but I forgot the exact details.
irmadlad@lemmy.world 1 week ago
medium.com/…/i-found-a-cryptominer-in-my-clients-… ?
KaKi87@jlai.lu 1 week ago
I do use NodeJS, but not NextJS, so if that’s it then I’m not concerned.
But also, if this was it, I would have received alerts way before my provider would have suspended my server because of prolonged intensive use of resources.