‘Set up to fail’: ATO outsourcing to private call centres focused on boosting profit not helping Australians

Submitted ⁨⁨5⁩ ⁨weeks⁩ ago⁩ by ⁨deho@lemmy.world⁩ to ⁨australia@aussie.zone⁩

https://www.theguardian.com/australia-news/2025/nov/10/ato-australian-taxation-office-outsourcing-to-private-call-centres