Too little too late, but better than nothing.
Centrelink is a parody of how Australian Government Departments should not behave.
Some Ministers, and Commissioners, ought to be held personally accountable for overseeing very obvious violations of the laws they are supposed to be upholding.
HalfEarthMedic@slrpnk.net 3 weeks ago
Anyone who has actually had to rely on centrelink knows this to be untrue. The intent may be to help those who need it but the structural design assumes everyone is a welfare cheat until proven otherwise. If you do manage to prove that you’re not a bludger you can get below poverty level amounts of money and if centrelink makes a mistake you’re on the hook.
This is a small positive step but remember the context.
Spuddlesv2@lemmy.ca 3 weeks ago
The purpose of a system is what it does. Whatever they SAY it’s for is irrelevant in the face of the obvious reality.
null@piefed.au 3 weeks ago
I disagree. I work in a related industry and sadly see a lot of people trying to interact with centrelink.
Over the years I've developed a strongly held belief that their processes are designed to be invasive and difficult to follow in order to discourage claimants. Dealing with centrelink is your last, worst option, and that is by design.
HalfEarthMedic@slrpnk.net 3 weeks ago
It feels lime we agree on the impact but disagree on whether it is bad or good. Treating the most vulnerable people in our society like criminals and further alienating them while pushing them further into poverty is the design and the effect. It is immoral. Did I misread you?