Comment on Microsoft’s controversial Windows Recall feature is coming back in October
dinckelman@lemmy.world 2 months agoI would not, in good conscience, ever recommend a Dell machine to anyone anymore. Not only the design and build quality have gone down catastrophically, but Dell would take literally every opportunity they have to fuck you over.
XPS machines in particular have a solid history of being good on paper, but a nightmare, once you ever need to contact them about issues
We’re about to buy a few new laptops at work. My boss is hardcore Dell fan, I need to prove him it’s no better than anything else on the market.
I’m suggesting either Thinkbook (cheap option, comparable specs cost 2/3 of Dell) or Probook/Elitebook which are still considerably cheaper than Dell in my country.
areyouevenreal@lemm.ee 2 months ago
XPS aren’t business machines, just premium consumer machines. They aren’t built to the same standard, as would honestly be expected given they cost less. I’ve had my own bad experiences with an XPS laptop and wouldn’t buy one again. Too many compromises in the name of being thin and lightweight.
To be honest I was more suggesting second hand machines where warranty from the OEM isn’t really a consideration.
I think you will find most OEMs don’t really care about customer support unless you are a business. HP, Asus, and friends all have their own horror stories. There are only a few companies like Framework I actually trust.