That would be great. Just a bit that sends an email from a different innocuous sounding Gmail every month with a generic problem like “app crashes on <random device>” to see if there is a response. If you miss 3 in a row, you’re out
Comment on Google to purge low-quality apps from the Play Store with new policy starting next month
pelletbucket@lemm.ee 1 month ago
can’t they start with the motherfuckers who give fake email addresses for support?
Starbuck@lemmy.world 1 month ago
chameleon@fedia.io 1 month ago
Eh. I've been on the receiving end of one of those inboxes and the spam is absolutely, utterly unbearable. Coming up with a better system than a publicly listed email address is on Google at this point, because there is no reasonable way to provide support when you need a spam filter tuned up to such a level that all legitimate mail also ends up in spam.
pelletbucket@lemm.ee 1 month ago
then you put a feedback system inside your app that you actually respond to.