Comment on Most consumers hate the idea of AI-generated customer service

CriticalMiss@lemmy.world ⁨4⁩ ⁨months⁩ ago

Realistically we only dislike it because it’s a half baked solution. I know that if those LLMs actually did anything useful we wouldn’t mind them. But all these LLMs do is spam the documentation, which is already on the vendor website anyway.

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