Comment on Most consumers hate the idea of AI-generated customer service
conciselyverbose@sh.itjust.works 4 months agoThat’s an additional problem.
But the bigger problem is that it’s not actually possible to do a good job without genuine meaningful investment in building out the tooling properly.
ArbiterXero@lemmy.world 4 months ago
That’s just it…… they are building it out properly, their goal is just not what you think it is.