Comment on Most consumers hate the idea of AI-generated customer service

thurstylark@lemm.ee ⁨4⁩ ⁨months⁩ ago

Already out there in certain ways. There’s a restaraunt near me that uses an automated system to collect orders in the drive-thru, and puts them into the system incorrectly.

At least that’s what seems to be its purpose, because it does that really well. That, and piss people off.

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